Because charts are delivered instantly as digital files, purchases are final once downloaded.
Bought the wrong part or bundle by mistake, received a corrupted file, or got a chart that doesn't match its listing? Contact us within 7 days of purchase for a replacement or refund.
Purchases made through ArrangeMe's retail partners (Sheet Music Plus, Sheet Music Direct) are billed and fulfilled entirely by that retailer — refund requests for those go through their support, not Noted Sound.
Commissions may require a deposit before work begins. Once transcription work has started, the deposit isn't refundable, since it reflects time already spent — contact us if something's gone wrong with a commission in progress.
Reach us at christian@notedsound.com.